Professional Summary

Highly self-motivated and results-driven professional with 17 years of experience providing high-performance business consultancy with expertise spanning web, digital marketing, communications, customer experience, market research, operations management, and employee development.


Leadership, Staff Management, Project Management, Process Optimization, Training, Performance Excellence, Digital Customer Experience, Digital Self-Serve Strategy, User Acceptance Testing, WCAG Web Content Accessibility, and Search Engine Optimization

Technical Proficiencies

Digital Marketing & Social Media
(Facebook, Twitter, LinkedIn, Instagram, Google My Business, Google AdWords, Hootsuite, SEMRush, Yext, Youtube, Vimeo, Brightcove)

Web Development & Analytics
(WordPress, Drupal, HTML, CSS, JavaScript, YoastSEO, Google Analytics, Google Tag Manager, Oribi, Crazy Egg, MouseFlow, Workfront)

Communications, Reporting & Project Management
Adobe Suite, Office 365, Google Suite, Constant Contact, HubSpot, Salesforce, SharePoint,, JIRA, Tableau)

Professional Experience